Data Protection

7qbet Privacy Policy — How Your Information Is Protected

We treat your personal information with the utmost care. Read this policy to understand exactly how your data is used.

Last updated: January 2026 Reading time: ~5 minutes Language: English

Your Privacy Is Our Responsibility

7qbet complies with international data protection regulations. Your personal information is never sold to third parties and is kept secure through SSL encryption.

Introduction
1

Introduction to the Privacy Policy

Welcome to the 7qbet Privacy Policy. This policy explains what information we collect, why we collect it, how we use it, and how we keep it secure whenever you use our platform — whether through the website, mobile app, or any other channel.

7qbet is a licensed online betting and gaming platform built specifically for users in Bangladesh. We believe that transparency and trust are the foundation of any lasting relationship, which is why our privacy policy is written in clear, straightforward language — so you always know exactly what happens with your data.

This 7qbet Privacy Policy covers all aspects of how your information is used. By registering on or continuing to use our platform, you are considered to have accepted the terms of this policy. If you have any objections, please contact our support team.

Important: This privacy policy applies solely to 7qbet's own services. Third-party websites and services are governed by their own respective privacy policies.

Data Collection
2

What Information We Collect

7qbet collects two types of information from you — what you provide directly and what is gathered automatically as you use the platform. Details are outlined below.

Information You Provide Directly

Data Type Example When Data Is Collected
Identity Information Full Name, Date of Birth At Registration
Contact information Email address, mobile number At Registration & During Contact
Financial Information Bank/wallet number At the Time of Deposits & Withdrawals
Identity Verification Documents National ID, passport copy During KYC Verification
Account Information Username, password At Registration

Automatically collected data

  • Device Information: IP address, browser type, operating system.
  • Usage data: Pages visited, time spent on site, and games played.
  • Transaction details: Deposit and withdrawal history, and betting activity.
  • Location data: Approximate geographic location (derived from IP address only).
  • Cookies & Tracking: Session cookies, preference cookies.
How Your Data Is Used
3

How Your Information Is Used

7qbet uses the information we collect solely for the purposes listed below. We never use your data for any illegal or unauthorized activity.

  • Account Management: To create, verify, and maintain your account.
  • Service Delivery: To properly operate betting, gaming, and payment services.
  • Identity Verification (KYC): To prevent access by minors and to combat money laundering.
  • Customer Support: To address your questions and resolve any complaints.
  • Ensuring Security: To detect and prevent fraudulent activity.
  • Sending notifications: To keep you informed about important updates, promotions, and new features.
  • Service Improvement: To analyze and improve the user experience.
  • Legal Obligations: To retain and provide data as required by regulatory authorities.

Our Commitment: Your data is never sold or rented to advertisers or data brokers. At 7qbet, your privacy takes precedence over commercial gain.

Data Sharing
4

Who Your Data Is Shared With

7qbet may share your information with third parties in limited circumstances and for specific purposes. Those circumstances are clearly described below.

  • Payment processor: Necessary information is shared with authorized payment gateways and mobile banking providers to process transactions. They are also bound by their own data protection policies.
  • Identity Verifier: Identity verification details may be shared with approved verification agencies to complete the KYC process.
  • Legal Authorities: Information may be disclosed in response to a court order, regulatory directive, or lawful request from a law enforcement agency.
  • Game Software Provider: Limited data may be shared with game providers to ensure a seamless gaming experience.
  • Business transfer: If 7qbet ever undergoes a business merger or acquisition, user data may be transferred; however, you will be notified in advance.

Explicit restrictions: Selling or sharing your information with marketing agencies, data brokers, or any third party for commercial purposes is strictly prohibited.

Cookies
5

Cookies & Tracking Technologies

7qbet uses cookies and similar tracking technologies on its website and app. These help enhance your browsing experience and keep the platform running smoothly.

Cookie Type Purpose Duration
Essential Cookies Login session, security token Deleted at end of session
Preference Cookies Language, theme preferences 1 year
Analytics cookies Page visits, usage patterns 6 months
Performance Cookies Load times, error detection 3 months

You can disable or clear cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Security
6

Data Security Measures

7qbet uses industry-leading technology and processes to protect your personal data. Our security measures are continuously updated.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Encrypted Storage: Stored sensitive data is kept in encrypted form.
  • Access Controls: Only authorized personnel may access user data.
  • Regular Audits: Regular third-party audits are conducted to identify security vulnerabilities.
  • Firewall & DDoS protection: Advanced firewalls are used to keep servers protected against cyberattacks.
  • Data Backup: Regular backups are performed to keep your data safe.

Your Responsibilities: Keep your account password and login credentials strictly confidential. Do not share them with anyone. If you notice any suspicious activity, notify us immediately.

What Makes 7qbet's Privacy Policy Different

We let our actions speak for themselves — your privacy is our top priority.

End-to-End Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption — completely out of reach for hackers.

Strict KYC Process

Your account is secured through identity verification, which ensures the safety of your funds.

Your Data Is Never Sold

Your personal information is never sold to advertisers or data brokers.

Regular Security Audits

Regular security audits are conducted by independent experts to ensure the highest level of protection.

Transparent policy

Our privacy policy is written in plain, accessible language so every user can easily understand it.

24/7 data support

For any questions about your personal data, our support team is available around the clock to help.

Your Rights
7

Your Data Rights

As a registered user of 7qbet, you have important rights over your personal data. These rights are granted in accordance with international data protection regulations.

Right of access

The right to know what information we hold about you and to receive a copy of it.

Right to rectification

The right to request correction of inaccurate or incomplete information.

Right to erasure

The right to request deletion of your data under certain conditions.

Right to restrict processing

The right to request that processing of your data be restricted in certain circumstances.

Right to portability

The right to receive your information in a structured, machine-readable format.

Right to Object

The right to object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 days. Please note that certain data may not be deletable due to legal obligations.

Retention period
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How Long Your Data Is Retained

7qbet does not retain your data longer than necessary. Different retention periods apply depending on the type of information.

Data Type Retention period Reason
Account Information 5 years after account closure Legal Obligations
Financial Transactions 7 years To comply with financial regulations
KYC Documents 5 years Regulatory Requirements
Gaming Activity 3 years Dispute resolution & auditing
Customer Support Contact 2 years Service improvement
Cookies & Browsing Logs 6 months Security & Analytics

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Child protection
9

Protection of Minors

7qbet strictly prevents minors (under 18) from accessing its gaming and betting services. Protecting the data of children and teenagers is a key part of our privacy policy.

  • We do not knowingly collect or store data from anyone under the age of 18.
  • Age is verified at registration and reconfirmed during the KYC process.
  • If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
  • If a parent or legal guardian believes we hold their child's information, please contact us immediately.

Warning: If a minor registers using false information, the account will be terminated and all balances may be forfeited.

Policy Changes
10

Changes to the Privacy Policy

7qbet may update its privacy policy from time to time. Changes may be driven by legal updates, the introduction of new services, or improvements to our security practices.

  • Notifications: For significant changes, a clear notice will be posted on the website and registered users may also be notified by email.
  • Effective Date: The effective date will be noted at the top of each new version.
  • Consent: Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • Archive: Previous versions are available upon request.

Tip: Visit this page regularly and check the "Last Updated" date to make sure you are always aware of the latest policy.

Contact
11

Privacy Contact

If you have any questions or requests regarding your data, your rights, or this privacy policy, please get in touch. We are always ready to assist.

Contact via Email

[email protected]

Live chat

Get 24/7 live support

When a data protection request is submitted, we typically 7 business days We will respond within this period. Complex requests may take up to 30 days.

FAQ
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General Questions About the Privacy Policy

Never. Under no circumstances does 7qbet sell, rent, or trade your personal data to third parties. Your information is used solely to provide our services and fulfill legal obligations.

Many details can be updated directly from your account settings. To change KYC-verified information, contact our support team with the required documentation. Updates are typically completed within 3–5 business days.

Even after account closure, certain data is retained for a defined period to meet legal and regulatory obligations. Financial transaction records are kept for 7 years and KYC documents for 5 years. Once those periods expire, the data is securely deleted.

Every promotional email includes an "Unsubscribe" link at the bottom — click it to stop marketing emails at any time. You can also update your notification preferences in Account Settings. Please note that essential account-related emails cannot be opted out of.

In some cases, data may be processed on international servers for payment processing or KYC verification. In such instances, the relevant parties are required to comply with strict data protection regulations, and all data transfers are carried out through encrypted channels.

Yes. If a data security breach occurs that may affect your information, we will notify you at your registered email address as soon as possible and provide guidance on next steps. We will also inform the relevant authorities.

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